Cloud REMS is a cloud-based ERP software designed to facilitate Housing societies, Shopping Malls, Property Management Companies for Project Management, Memberships, General Property Management, Construction and Development, Customer Relationship Management to operate in an integrated mode to avoid the hassle of using multiple software's.
We have a complete step by step guide to operate the Cloud REMS ERP. Please click here to view knowledgebase
Our primary concern while developing any feature of the software to consider most of the users in the industry are not experts or highly qualified so we put in our best efforts to keep the functions and procedures easy, automated and simple
Customer relationship management (CRM) is a key software tool and helps automate and manage the customer lifecycle for sales and marketing departments. CRM software consolidates customer information into a single repository so users can better organize and manage relationships, automates common processes, and provides tools to monitor performance and productivity.
Modern businesses or advertisement agencies succeed only if they have the right technological solutions for their marketing campaign execution and it is necessary to have an automation system right from the lead generation till closing the sale. A full fledged solution needs to be implemented which involves complete process flow from creating new campaigns, generation of leads, team management and lead assignment and then even assisted with the automated dialer facility to contact the leads. Automatic assignment of the leads is applied using the Al techniques to share even load among the team members. The system is able to use automatic extraction of the leads from the leading social media platform like facebook and google.
Teams are an essential part of a marketing campaign to follow up the leads assigned to them either by automatic system or by the managers and it is very important to define teams for automatic assignment based on the level of the campaigns and the importance.
The campaign management feature of the software enables admins or managers to create new marketing campaigns with the necessary attributes like title, start date, end date, platforms. Every campaign may require additional custom fields for leads. The custom fields can be defined by admins for every single campaign depending on the data required from the lead contact
Leads can be generated using digital marketing platforms like facebook, google, websites or even using the traditional methods including phone calls or walkins. The feature provides the options to store the leads against a particular campaign.
Once marketing campaigns are set up on the platforms the leads received are transferred to the CRM database seamlessly without any human intervention like download or uploading of all the leads instantly or after a regular interval.
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